Part-time Heritage Interpreter

Organization:

Gulf of Georgia Cannery Society

Deadline:

Sep. 30, 2024

Organization Description:

The Gulf of Georgia Cannery, built in 1894 in the historic village of Steveston, is a living monument to the people involved in BC’s fishing industry. The National Historic Site is operated by the Gulf of Georgia Cannery Society, a non-profit society. Working in partnership with Parks Canada, the Society preserves the history of the BC fishing industry and presents it in an engaging and relevant way. It is open to the public year-round and welcomes visitors from across the Metro Vancouver and around the world.

Website:

http://gulfofgeorgiacannery.org/

Job Description:

We are seeking an outgoing individual to join our front-line Heritage Interpreter team, dedicated to providing exemplary customer service in presenting the site and its history to our visitors.

This is a part-time position with variable hours up to 36.25 hours a week. Shifts may include weekends and holidays. A security screening will be required.

Not sure if this is the right fit for you? Contact Tatyana Beck at Tatyana.beck@gogcannery.org for more information. Only those candidates chosen for an interview will be contacted. No phone calls please. For more information about the site, please visit: www.gulfofgeorgiacannery.org

If you are interested in working with us, but see something in this posting that excludes you, please reach out to us. We are committed to decolonizing our practices and creating an inclusive working environment that accommodates all backgrounds and abilities. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, and identification as an Indigenous person.

Responsibilities:

Reporting to the Visitor Services Manager , the successful candidate will be responsible for:

Performing front desk duties, including greeting visitors, responding to visitor enquiries, and conducting admission and Cannery Store transactions

Delivering tours and non-educational programs

Providing ongoing feedback on tours, educational programs and visitors services

Assisting with the delivery of special events

Wearing costumes as required

Maintaining updated knowledge of the Cannery, local attractions and other items of interest to visitors

Answering the front desk phone and taking messages in a professional manner

Assisting with ongoing cleaning and maintenance in and around the Cannery, including public washrooms

Operating A/V equipment as required in exhibits or for rentals and programs

Assisting with projects including restocking store merchandise, development of activities for school programs and special events, and others as required

Assisting with social media postings as required

Reporting visitor concerns or safety issues to supervisor in a timely manner

Participating in staff meetings and group training opportunities when offered

Represent the Cannery at outreach events as needed

Other duties as required and directed by the Visitor Services Manager or Visitor Services Coordinator.

Participate in the following training program

Visitor Services, cash handling and till procedures

Heritage Interpretation

Exhibit and historical familiarization

Observing and peer mentored delivery of programs and specialized tours

Historical information on Steveston

Emergency and security procedures

Open and closing procedures

Tours of other local or mission related attractions

First Aid (as required)

Qualifications:

Qualities:

You are a motivated team player who has the ability to work independently

You want to develop your interpersonal and communication skills

You are dedicated to building diversity, inclusivity and fostering reconciliation within our sector


Skills & Experience:

Excellent customer service skills; public speaking experience an asset

Fluency in English is required; fluency in French a strong asset

Previous experience working with children an asset

Experience working with volunteers is an asset

How to Apply:

Apply today with a cover letter and resume:
Tatyana Beck, Curatorial Program Manager
Gulf of Georgia Cannery Society
12138 Fourth Avenue, Richmond, BC V7E 3J1
Tatyana.beck@gogcannery.org

Remuneration:

Starting wage $18.50 per hour, plus 6% in lieu of vacations.

Contact Name: Tatyana Beck
Contact Email: tatyana.beck@gogcannery.org
Contact Phone: (604) 664-9282