Box Office Representative
/Organization:
Victoria Symphony
Deadline:
Jan. 26, 2025
Organization Description:
With a mission “to inspire, educate, and captivate our community through the transformative power of music,” the Victoria Symphony (VS) is one of British Columbia’s largest performing arts organizations. At the core of VS operations is our commitment to our orchestra: 44 outstanding professional musicians who share their expertise not only on stage with our audiences, but in the community as teachers at the University of Victoria, the Victoria Conservatory of Music, and in private studios. The success of VS is tightly connected to our ongoing and valued collaborations with other major artistic partners in the local arts community, putting us at the very center of Victoria’s cultural community.
Website:
Job Description:
Reporting to the Patron Services Officer, the Box Office Representative is responsible for assisting with the annual subscription campaign and tickets sales in our Box Office. We will be hiring full and/or part time contract positions, with an anticipated start date of February 11, 2025.
Responsibilities:
This contract position includes answering patron inquiries by phone and/or email, accurately booking and/or renewing subscription packages and tickets, tracking and updating patron data, helping patrons navigate the symphony’s website, handling payment, and providing the highest possible level of patron service.
Qualifications:
The ideal candidates will have:
experience in sales and/or customer service
excellent interpersonal and organizational skills
strong communication skills
experience working in a fast-paced environment
familiarity with Microsoft Office
basic accounting and/or math skills
background or strong interest in the arts an asset
experience with Customer Relationship Management software (e.g. Tessitura) a strong asset
How to Apply:
Please send your cover letter and resume to boxoffice@victoriasymphony.ca referencing ‘Box Office Representative Application’ in the subject line. Qualified candidates from all backgrounds are encouraged to apply; Canadian citizenship/permanent residency is required.
Applications will be reviewed on a rolling basis and accepted until Sunday, January 26, 11:59 pm.
The Victoria Symphony hires based on merit and is committed to employment equity, diversity and inclusion. As such, we welcome all applications from women, racialized persons/persons of colour, Indigenous peoples, persons with disabilities, persons of all sexual orientations and gender identities, and others who may contribute to the further diversification of ideas. We thank applicants for their interest, however, only those advancing in the process will be contacted.
Remuneration:
$18.00 – $22.00/hour, commensurate with experience.
Contact Name: Alexa D'Archangelo
Contact Email: boxoffice@victoriasymphony.ca
Contact Phone: (250) 385-6515
