Customer Service Representative

Organization:

NVRC

Deadline:

Jan. 16, 2025

Organization Description:

North Vancouver Recreation & Culture (NVRC) is dedicated to building healthy individuals, families and communities. NVRC offers a wide range of recreation and cultural programs and services to residents of all ages and abilities. We are looking for positive, enthusiastic and friendly people to deliver memorable experiences to our customers.

WHY WORK FOR US?

You will be an integral part of our dedicated staff team who continually strive to make a difference in the recreation and cultural lives of North Vancouver residents. NVRC values employees, offering a competitive salary and a great working environment.

Website:

https://nvrc.peopleadmin.ca/postings/2505

Job Description:

GREAT CUSTOMER SERVICE

You will deliver excellent front line customer experiences by providing information to the public, selling performance tickets in person and over the phone, collecting payments and assisting with related administrative responsibilities.

Responsibilities:

ABOUT YOU

You are a team player committed to community. You are reliable, responsive to customer needs and excellent at building relationships. You are courteous and effective with the public in providing information and assistance regarding programs, activities and community events. You enjoy working with a diverse group of people and embrace change and challenges.

Qualifications:

QUALIFICATIONS AND REQUIREMENTS

Previous customer service training, experience, and cash handling experience is desirable. Knowledge of ticketing software, MS Excel and Word would also be beneficial.

All employees will be available to work at any North Vancouver Recreation & Culture location. All candidates are required to submit a Police Information Check as a condition of employment.

The pay for this unionized auxiliary position ranges between $25.22 and $29.48 per hour with 12% in lieu of benefits and involves shift work that include days, evenings and/or weekends with no guarantee of hours.

How to Apply:

APPLY ONLINE: https://nvrc.peopleadmin.ca/postings/2505

Remuneration:

The pay for this unionized auxiliary position ranges between $25.22 and $29.48 per hour with 12% in lieu of benefits and involves shift work that include days, evenings and/or weekends with no guarantee of hours.

Contact Name: HR HR
Contact Email: HR@nvrc.ca
Contact Phone: (604) 983-6349